Public Sector · Certification Programs
Pulse Certification handles the full certification lifecycle for DBE, MBE, SBE, ACDBE, and professional programs. AI agents read every document, check eligibility against current rules, and send only complete applications to your reviewers.
Most certification delays come from incomplete or inconsistent applications that reviewers have to chase down by hand.
Pulse takes the first-level review off your staff, so reviewers spend their time on judgment calls, not paperwork.
Applicants submit online or upload documents. Pulse opens a case and checks that every required field and file is present before anything moves forward.
The document processor uses OCR, natural language processing, and machine learning to pull data from tax returns, ownership records, and personal net worth statements, and checks it for consistency across files.
Each application is checked against program eligibility rules, including the current federal DBE and ACDBE standards. Inconsistencies are flagged before a person ever opens the file.
Clean applications go straight to a reviewer for approval. Applications with issues are returned with a specific note explaining what to fix, so the applicant can correct it the first time.
Certification staff carry two workloads at once: new applications and annual recertifications. Pulse automates the first-level review for both, so a reviewer opens a file that is already complete and checked.
An AI agent built into the workflow answers applicant questions on status, requirements, and missing documents around the clock, and hands off to staff only when a case needs a person.
AI document processing with OCR, NLP, and machine learning
Automated first-level review that flags inconsistencies
Eligibility checks against current federal and state rules
AI-written explanations for returns and denials
Automated annual recertification
Anomaly detection built into the review engine
Learning from past reviewer decisions
24/7 AI agent for Tier-1 applicant questions
DBE and ACDBE programs under federal rules.
MBE, WBE, SBE, and veteran-owned programs.
Professional and occupational certifications.
Clear requirements, status, and next steps.
Document current certification types, rules, forms, and approval steps.
Set up the rules engine, document requirements, workflows, and notification schedule.
Run a defined set of certification types through Pulse with agency reviewers.
Open the applicant portal and move remaining categories onto the platform.