Public Sector

Stellar E²

Enrollment and Eligibility, automated end to end. Stellar E² replaces the paper-intensive, manually reviewed process of government benefits enrollment with AI agents that validate, cross-check, and route every application through the right approval path.

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73%

Faster processing

96%

Eligibility accuracy

60%

Reduction in manual review

Application Queue

SNAP Application #2847 APPROVED

Medicaid Enrollment #5511 VALIDATING

Housing Assist #3392 VERIFYING DOCS

WIC Renewal #9017 NEEDS DOCS

Utility Assist #1123 APPROVED

The Challenge

Benefits Enrollment Fails Citizens Before They Even Start

The average government benefits application requires citizens to gather dozens of documents, navigate complex eligibility rules, and wait weeks or months for a determination that a caseworker makes manually. Agencies are understaffed. Processing queues are long. And errors in manual review lead to denials that shouldn't happen and approvals that shouldn't either.

Citizen Application Portal

A clean, accessible interface that guides applicants through the submission process, flags missing documents in real time, and confirms receipt instantly.

Eligibility Rules Engine

Program-specific eligibility rules are codified into the platform. The AI agent applies rules consistently across every application, eliminating caseworker subjectivity.

Document Verification

Submitted documents are cross-checked against program requirements. The agent identifies incomplete submissions and notifies applicants automatically rather than rejecting the application outright.

Automated Case Routing

Cases are routed based on complexity. Straightforward applications are approved automatically. Edge cases and appeals are escalated to a caseworker with a summary already prepared.

Multi-Program Support

A single platform manages enrollment across SNAP, Medicaid, housing assistance, utility programs, and other benefit types. Citizens apply once; the platform routes to all applicable programs.

Real-Time Status Updates

Applicants receive status notifications at every stage. Agencies have a live dashboard showing queue depth, average processing time, and approval rates by program.

The Application Flow

From Submission to Determination in Hours

Citizen submits application online

Guided portal collects required information and documents for each program type. Incomplete submissions are flagged before submission.

Eligibility agent runs in real time

Within minutes of submission, the E² agent applies program-specific eligibility rules and flags any issues for immediate review.

Documents cross-checked and verified

Submitted documentation is compared against program requirements. Missing or inconsistent items trigger an automated request for additional information.

Application routed to appropriate path

Clean applications are approved automatically. Complex cases are escalated with a full briefing packet prepared for the reviewing caseworker.

Determination delivered and logged

Applicant is notified immediately. Every decision is logged with supporting rationale, creating a complete audit trail for compliance reporting.

E² Eligibility Agent

Today's Activity

Processing across 6 benefit programs

247 applications received today

189 auto-determined without caseworker review

58 cases escalated with briefing packets

Average determination time: 4.2 hours

Document accuracy rate: 96.1%

All decisions audit-logged in real time